Terms of Service

Effective [effective date]

These terms are the agreement between you and Nikhil Suthar, based in Banswara, Rajasthan, India (“we”, “us”), for the PostBuy app and website (the “service”). By creating an account or using PostBuy you agree to them. If you do not agree, please do not use it.

1. What PostBuy is

PostBuy reads the order emails in your Gmail, with your permission, works out when return windows and similar deadlines end, and reminds you before they do. It also links you to the shop’s page where you can act. How we handle your data is described in our Privacy Policy, which is part of these terms.

PostBuy is not legal, financial or consumer-rights advice.

2. Your account and your Gmail permission

• You must be at least 18 and able to enter a binding agreement.
• You sign in with a Google account, and you are responsible for activity on your account.
• Connecting Gmail is your choice. You can withdraw it at any time, as the Privacy Policy explains. Without it, PostBuy has nothing to read and cannot work.
• Only connect a Gmail account you are entitled to use.

3. Deadlines are estimates, not promises

This is the most important section.

• Dates come from emails, and emails are incomplete. A shop may not say when a parcel arrived. In that case we show a range, or ask you for the date, and we say so on screen.
• Policies change and vary. A shop may allow a different number of days for a particular item, or no return at all. Some of our window lengths are checked against a shop’s published policy and some are not, and we mark which.
• Reminders can be late or missing. They depend on your phone, your connection, Google, and our systems. The service may be interrupted, and we may not be able to send every reminder.
• You remain responsible for your purchases. Before you rely on a deadline, check the shop’s own order page, which the app links to.

We work hard to be right, but we do not promise that every deadline is accurate, that every reminder arrives, or that a shop will accept a return.

4. No connection to shops

PostBuy is independent. We are not affiliated with, endorsed by or acting for Amazon, Myntra, AJIO, Flipkart, Croma, Levi’s or any other shop. Their names and marks belong to them and are used only to say which shop an order came from. Your purchase is a contract between you and the shop, and returns, refunds and disputes are for you and the shop to resolve.

5. Using the service properly

Do not use PostBuy to break the law, to access anyone’s email without their permission, to interfere with or overload the service, to try to get around its security, or to copy or resell it. We may suspend an account that does.

6. Availability and changes

We may change, add or remove features, or stop the service, and we will give notice where we reasonably can. PostBuy is provided without a promise of continuous availability.

7. Price

PostBuy is currently free. If we introduce charges, we will tell you first and you will not be charged for anything you have not agreed to.

8. Ownership

We own PostBuy, including its software and design. You own your data. You give us permission to process it only as needed to provide the service, as described in the Privacy Policy.

9. Disclaimers

To the extent the law allows, the service is provided “as is” and “as available”, without warranties of any kind, including that it will be uninterrupted, error-free, or fit for a particular purpose.

10. Limits on our liability

To the extent the law allows, we are not liable for indirect or consequential loss, or for the loss of a refund, return, replacement or warranty claim, including one lost because a deadline was wrong, a reminder was late or missing, or the service was unavailable. Our total liability to you for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim, which is ₹0 if you have not paid anything. [have a lawyer review this section]

Nothing in these terms limits any right or liability that cannot lawfully be limited, including your rights as a consumer under Indian law.

11. Ending your use

You can stop using PostBuy and delete your account at any time, as described in the Privacy Policy. We may suspend or end your access if you break these terms or if we stop the service. Sections that by their nature should continue, such as 3, 4, 9 and 10, will do so.

12. Changes to these terms

If we change these terms in a way that matters to you, we will tell you in the app or by email before it takes effect. Continuing to use PostBuy after that means you accept the new terms.

13. Governing law

These terms are governed by the laws of India. The courts at Banswara have jurisdiction, without affecting any right you have to bring a claim elsewhere where the law gives you one.

14. Contact

Nikhil Suthar, Banswara, Rajasthan, India
support@postbuyapp.com